“Court orders arbitration on non-signatory claims”

Lexology has published this article from Buckley LLP, discussing a Pennsylvania District Court’s recent decision compelling arbitration of a consumer’s claim that a cable company violated FCRA by reviewing his credit reports without a permissible purpose. Although the consumer did not sign the agreement containing the arbitration provision, the court held he was equitably estopped from avoiding its reach, since he “actively sought and obtained benefits provided pursuant to the Subscriber Agreement.” The takeaway: those watching television or using the internet on a household account are subject to the provider’s arbitration policy.