“Recent Decisions Spotlight Arbitration Agreements in Online Delivery Service Terms and Conditions”

This article by Stacey Eilbaum of Proskauer, found in JDSupra, begins as follows:

“The global pandemic has brought about countless changes, including, for many households, increased reliance on online retail and delivery services, such as Amazon.

“When consumers sign up for these services or place their orders, they are likely to see a notice regarding terms and conditions, which may include an arbitration agreement pursuant to which the consumer agrees to arbitrate disputes arising from the use of the service, rather than pursue their claims in court.”