The New Jersey Supreme Court in Flanzman v. Jenny Craig, Inc. explained as follows:
“In this appeal, the Court considers whether the Arbitration Agreement
(Agreement) signed by plaintiff Marilyn Flanzman and her former employer compels
arbitration of Flanzman’s discrimination claims given that the Agreement did not name
the arbitrator, designate an arbitration organization to conduct the proceeding, or set forth
a process for the parties to choose an arbitrator.”
Reversing the Appellate Division, the Supreme Court found the dispute to be arbitrable.