“Picking Up the Pieces: Quicken’s Big TCPA Arbitration Loss is a Lesson for Us All”

Eric J. Troutman of Squire Patton Boggs has this article in The National Law Review discussing Hill v. Quicken Loans, Case No. ED CV 19-0163 FMO (SPx). As he describes the case, “Quicken recently lost an effort to compel a TCPA case to arbitration following a lengthy evidentiary hearing because the video playback software it was relying on to prove Plaintiff accepted critical arbitration language didn’t actually show Plaintiff accepting the terms.“