The potential for a paradigm change toward online mediation in light of the necessities brought about by COVOID-19 is the subject of these two articles:
“Back To The Future – Where Does Mediation Go From Here?,” authored by Richard Byrne of National Arbitration and Mediation, and found here on JD Supra.
“VIEW: Online mediation for commercial disputes has huge potential for practitioners,” by Aman Hingorani and found here on CNBCTV18.com.